Privacy Policy

1. General Disclaimer

Images, videos, and design examples displayed on our Website are for illustrative and marketing purposes only. They may include photos from third-party resources, inspiration boards, or representative projects, and do not necessarily depict work completed by Elements.

We are committed to transparency in showcasing our capabilities and style, but users should understand that visuals do not guarantee identical outcomes or materials.

2. Use of External Resources and Subcontractors

Elements provides project management, renovation, and design coordination services and may engage independent contractors, licensed tradespeople, or third-party service specialists to complete certain portions of a project.

While all subcontractors and vendors are vetted for quality and compliance, Elements may not directly perform all construction, design, or installation work. By using our Services, you acknowledge and agree that Elements may share limited project-related information with these third parties as necessary to execute your project or request.

3. Data Collection

While using the Website, we may collect personal and non-personal information, including:

• Information voluntarily provided by you through forms, inquiries, or quote requests (e.g., name, contact details, address, project type, or budget);
• Information submitted through our contact forms or scheduling tools;
• Device or browser data such as IP address, browser type, and pages visited.

We use this information solely to provide and improve our Services, respond to inquiries, manage projects, and communicate with you.

4. Third-Party Tools and Data Security

We may use third-party service providers, including hosting, analytics, CRM, and project management tools. Data security and storage for our Website and business systems are managed by Base44.com or comparable providers using industry-standard practices.

While we strive to ensure all third parties maintain strong security protocols, Elements is not responsible for data breaches, unauthorized access, or other security events arising from systems operated or maintained by third-party vendors such as Base44. Please refer to Base44's Privacy Policy for details on how they manage and protect data.

5. Cookies and Analytics

Our Website may use cookies and analytics tools (e.g., Google Analytics) to gather non-identifying information about user behavior, such as page views and browsing patterns. These tools help us understand how visitors use the site and improve functionality and performance.

You can disable cookies in your browser settings; however, some features of the Website may not function properly if cookies are disabled.

6. Email Communications

By submitting forms or inquiries through our Website, you consent to receive emails related to your request or ongoing communication about our Services. You may opt out of promotional messages at any time, though transactional or service-related messages (e.g., project updates, billing) may still be required.

7. SMS Communications

By providing your mobile phone number through our Website forms, consultation requests, or by contacting us directly, you consent to receive SMS (text message) communications from Elements Renovations, Inc., doing business as Elements – Kitchen & Bath. SMS messages are used solely for customer care purposes, including responding to inquiries, scheduling and confirming consultations, providing appointment reminders, and sharing project-related updates.

Message frequency varies based on your interaction with our team. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, you may reply HELP or contact us at admin@elementsknb.com.

We do not sell, rent, or share mobile phone numbers or SMS consent with third parties for marketing or promotional purposes.

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

8. Sharing Information

We may share information with:

• Subcontractors, designers, and trade professionals engaged to complete your project;
• Third-party vendors who help us operate our Website or manage business functions (e.g., Base44, email hosting, payment processors);
• Legal or regulatory authorities when required by law.

We do not sell or rent your personal information to third parties.

9. Links to Other Websites

Our Website may include links to third-party websites, products, or resources. This Privacy Policy applies only to our Website, not to any external sites we link to. We are not responsible for the content, security, or privacy practices of those external sites.

10. Security and Data Retention

We follow commercially reasonable industry standards to protect the information submitted through our Website. However, no transmission or storage system can be guaranteed 100% secure.

All digital storage and transmission through our systems are protected under Base44's data infrastructure, and Elements relies on their compliance and cybersecurity measures for protection.

11. Children's Privacy

Our Website and Services are intended for adults. We do not knowingly collect personal information from children under 18 years old. If we learn that we have collected such information, we will delete it promptly.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page, and your continued use of the Website after such changes constitutes your acceptance of the revised policy.

13. Contact

For any questions about this Privacy Policy or our data practices, please contact: admin@elementsknb.com